PRIVACY POLICY

Pretty and Poked LLC.

Last Updated: February 25, 2025

INTRODUCTION

Pretty and Poked Med Spa ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, share, and protect the information we gather from you when you visit our website (www.prettyandpoked.com), use our services, or interact with us in any way.

By accessing our website or utilizing our services, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect the following types of personal information:

Contact information (name, email address, phone number, mailing address)
Appointment and booking information
Medical and health information relevant to your treatments
Payment information (credit card details, billing information)
Demographic information
Photos taken for before/after comparisons (with your explicit consent)
Feedback and treatment preferences
Information you provide in communications with us

1.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you, including:

Browser and device information
IP address and location data
Website usage data
Cookies and similar technologies
Aggregated or anonymized data

2. HOW WE COLLECT INFORMATION

We collect information through various methods:

Direct interactions when you provide information to us
When you book appointments or consultations
When you complete forms on our website
Through medical intake forms and consultations
When you create an account on our website
Automatically through cookies and similar technologies
From third-party service providers (payment processors, scheduling systems)

3. WHY WE COLLECT YOUR INFORMATION

We collect and use your personal information for the following purposes:

To provide and manage our med spa services
To process and confirm your appointments
To maintain your medical records as required by law
To process payments and maintain billing records
To communicate with you about your treatments, appointments, and account
To send you newsletters and promotional materials (if you opt-in)
To improve our website and services
To respond to your inquiries and provide customer support
To comply with legal and regulatory obligations
To protect our rights, property, and safety

4. HOW WE STORE, USE, SHARE AND DISCLOSE YOUR INFORMATION

4.1 Data Storage and Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

4.2 Information Sharing

We may share your information with:

Medical professionals directly involved in your care
Service providers who assist us in operating our business (scheduling software, payment processors, marketing services)
Legal and regulatory authorities when required by law
Successor entities if we sell, transfer, or merge parts of our business

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

4.3 Third-Party Services

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

5. COMMUNICATIONS

We may use your information to contact you for:

Appointment confirmations and reminders
Treatment follow-ups
Account and billing matters
Responses to your inquiries
Newsletters and promotional materials (with your consent)
Service updates and important announcements

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

6. MINORS

Our website and services are not intended for individuals under the age of 18 ("Minors"). We do not knowingly collect personal information from Minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

7. PRIVACY POLICY UPDATES

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be effective as of the date stated at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to restrict or object to processing
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

9. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and other state laws. Please contact us for more information about your California privacy rights.

10. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Pretty and Poked LLC.
(617) 444-9969
info@prettyandpoked.com

This Privacy Policy was last updated on February 25, 2025.